It is important to understand how to spot an investment scam. Here are some questions to ask yourself:

1. Have you been contacted, without warning, by phone, email or social media about an investment opportunity?
2. Have you seen ads within your social media feeds offering unbelievable high returns on investment?
3. If you’ve spoken to someone, have you felt pressurised into making a decision with no time to consider the investment?
4. Have you been offered a high return on your investment with apparently little or no risk?
5. Have you been told that the investment opportunity is exclusive to a small group, for which you are one?

To support the scam, fraudsters may set up cloned websites or automatically redirect you to the legitimate Schroders.com website. They  may also send you a prospectus with Schroders branding and our office address to add a layer of credibility to their scams. To build your trust you may receive an initial payment to convince you to invest larger sums of money.

Schroders, as with many investment firms, will not contact you directly via email to market any of our products. If you are contacted by a Schroders employee, it will be only through a designated email domain name, such as the following

@schroders.com

@cazenovecapital.com

@schroderadveq.com

Or via the Schroders UK registrar:

schrodersinvestor@HSBC.com

Check if the reason for an email is uncertain or when our company name is slightly misspelled

If you are unsure, then do not reply to the email and contact us immediately by Abuse@schroders.com.

Follow these simple steps to keep yourself safe:

STOP

Taking a moment to stop and think before making any decisions to invest or supply personal information, especially if a call, letter, email or text has come out of the blue.

QUESTION

Does this sound too good to be true? Are there gaps in what you’re being told? Does the contact information matchup with what you find in the public domain? Schroders would not rush you to make a decision.

You should always approach unsolicited contact containing urgent appeals for investment or personal information with great caution. Be sure to confirm the validity of source of the message, that it come from a trusted source by carefully examining the address itself, as well as the content within it.

PROTECT

Contact your bank immediately if you think you’ve fallen for a scam and if you live in the UK report it to Action Fraud. Contact Schroders, so that we can assist you and protect others from falling victim to the same scams.

All of the external sites listed below are here to help you. However, we accept no responsibility or liability for the content, accuracy or availability of any external site you may encounter.

Action Fraud 

Bank Safe Online

Financial Conduct Authority

Metropolitan Police Service

Fraud Advisory Panel

Mailing Preference Service 

CIFAS Protective Registration

Get Safe Online

Identity theft

Which

To read about protecting yourself against fraud, click here.

Otherwise you can contact our Financial Crime Prevention team via:

Telephone: +44(0)20 7658 4004

Email: abuse@schroders.com

If you suspect you have been a victim of fraud, we advise you to report it immediately to your bank who may be able to assist you in stopping or recovering funds. You can report fraud and cyber crime if you live in the UK to Action Fraud.

When you contact Schroders, we will investigate your suspicions and where possible take necessary steps to prevent others falling victim to the same scam.